How long does it take to delivery my order?
We dispatch orders within 2 - 4 working days by first class post from that date that you have ordered. Please allow upto 7 working days for your order to reach you via the Royal Mail.
Are your products genuine?
Yes, all of our products are 100% genuine and they are packed in their original packaging as you would obtain them from any high street shop.
Do you sell testers?
No, we do not sell testers.
How do I order?
There are a couple of ways that you can order. You can order by using our 128Bit SSL secure website or contact our sales team on 08450 949 799 who would be happy to take your order over the phone.
Is your site secure?
Yes our site is secure,
we use 128Bit SSL technology to secure the information sent between your browser and our servers.
Do you hold any credit card information?
No we do not. Our servers transact the money from your card which is powered by Protx and once the transaction has happened, the details are instantly deleted from Protx.
What happens if I do not receive my order?
If you haven't received your order after the 7 working days please check with your local Royal Mail sorting office quoting the tracking number that has been sent to you via the 'Order Dispatched' email. If there is no further information, then please contact us at info@theperfumesuperstore.co.uk.
What is the delivery charge?
There are two levels of delivery. First Class via Royal Mail (£1.95) or First Class Recorded via Royal Mail (£3.95). You can decide which option you require at the checkout.
Why are your prices so cheap?
We able to offer these prices due to our reduced costs in sales and distribution, compared to the high street retailers.
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